Privacy Policy

Introduction

Welcome to our official website. Our website URL is https://vautobasics.com. To know who we are, read the about us page.

What are the information we collect and the reasons for collecting it

Comments

When a visitor to our website leaves comments on our pages, we collect the information shown in the comments including the visitor’s IP address and other browser information. We use this to help in spam detection. Your comments may be likely to pass through an automated spam detection service process before approval.

Your email address from the comment may be used by the Gravatar service to see if you are using it and to display your profile picture. The Gravatar service privacy policy is located here: https://automattic.com/privacy/.

Media

In cases whereby you need to upload pictures on our website, we advise that you should avoid uploading images with embedded location data. Other visitors may use the information your image carries without prior permission.

Contact forms Cookies

When you drop a comment on our website, you may decide to allow cookies for convenience at other times you are using our website within the year. We mean that the next time you use the comment feature, you won’t have to fill out your name, email address, and website information.

Browsers also use cookies to save login time if you had selected the “Remember Me” box for two weeks.

If you have an account on our website, we will set a temporary cookie to determine if your browser accepts cookies anytime you log in and this kind of cookie is discarded immediately after you exit the browser you are using.

Embedded content from other websites

Our articles may contain embedded content from other websites. This content may be in the form of texts, images, or videos. The way you interact with those contents is s if you had visited the website initially.

These websites on their own end may collect certain information about you as the visitor. These websites may consider the use of cookies and additional third-party tracking in addition.

Analytics

How long do we retain your data?

Comments and information submitted along with this website are retained for as long as we wish. This will assist us in automatically granting approval to your follow-up comments instead of the usual way of submitting them for moderation.

If you register an account with us, we store the personal information made available in your user profile. You have total access and control over your user profile as you may edit or delete any of your information as it pleases you except for your username.

What rights do you have over your data?

As a registered member of this website, you can request an exported file of the personal data we have with us. In addition, you may also request to edit or delete your information as the condition may warrant.

Advertising

This website may contain third-party advertisements and links to third-party sites. V.Auto Basics does not make any representation as to the accuracy or suitability of any of the information contained in those advertisements or sites and do not accept any responsibility or liability for the conduct or content of those advertisements and sites and the offerings made by the third parties.

Advertising keeps V.Auto Basics and many of the websites and services you use free of charge. We work hard to make sure that ads are safe, unobtrusive, and as relevant as possible.

Third-party advertisements and links to other sites where goods or services are advertised are not endorsements or recommendations by V.Auto Basics of the third-party sites, goods, or services. V.Auto Basics takes no responsibility for the content of any of the ads, promises made, or the quality/reliability of the products or services offered in all advertisements.

Cookies for Advertising

These cookies collect information over time about your online activity on the website and other online services to make online advertisements more relevant and effective to you. This is known as interest-based advertising. They also perform functions like preventing the same ad from continuously reappearing and ensuring that ads are properly displayed for advertisers. Without cookies, it’s really hard for an advertiser to reach its audience, or to know how many ads were shown and how many clicks they received.

Kids’ Privacy

We do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, don’t hesitate to get in touch with Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

Changes To Our Privacy Policy

We may change our Service and policies, and we may need to make changes to this Privacy Policy so that they accurately reflect our Service and policies. Unless otherwise required by law, we will notify you (for example, through our Service) before we make changes to this Privacy Policy and give you an opportunity to review them before they go into effect. Then, if you continue to use the Service, you will be bound by the updated Privacy Policy. If you do not want to agree to this or any updated Privacy Policy, you can delete your account.

Information about General Data Protection Regulation (GDPR)

We may be collecting and using information from you if you are from the European Economic Area (EEA), and in this section of our Privacy Policy, we are going to explain exactly how and why this data is collected and how we maintain this data under protection from being replicated or used in the wrong way.

What is GDPR?

GDPR is an EU-wide privacy and data protection law that regulates how EU residents’ data is protected by companies and enhances the control the EU residents have, over their personal data.

The GDPR is relevant to any globally operating company, not just EU-based businesses and EU residents. Our customers’ data is important irrespective of where they are located, so we have implemented GDPR controls as our baseline standard for all our operations worldwide.

What is personal data?

Any data that relates to an identifiable or identified individual. GDPR covers a broad spectrum of information that could be used on its own, or in combination with other pieces of information, to identify a person. Personal data extends beyond a person’s name or email address. Some examples include financial information, political opinions, genetic data, biometric data, IP addresses, physical addresses, sexual orientations, and ethnicity.

The Data Protection Principles include requirements such as:

  • Personal data collected must be processed in a fair, legal, and transparent way and should only be used in a way that a person would reasonably expect.
  • Personal data should only be collected to fulfill a specific purpose and it should only be used for that purpose. Organizations must specify why they need personal data when they collect it.
  • Personal data should be held no longer than necessary to fulfill its purpose.
  • People covered by the GDPR have the right to access their own personal data. They can also request a copy of their data, and that their data be updated, deleted, restricted, or moved to another organization.

Why is GDPR important?

GDPR adds some new requirements regarding how companies should protect individuals’ personal data that they collect and process. It also raises the stakes for compliance by increasing enforcement and imposing greater fines for breaches. Beyond these facts, it’s simply the right thing to do. At V.Auto Basics we strongly believe that your data privacy is very important and we already have solid security and privacy practices in place that go beyond the requirements of this new regulation.

Individual Data Subject’s Rights – Data Access, Portability, and Deletion

We are committed to helping our customers meet the data subject rights requirements of GDPR. V.Auto Basics processes or stores all personal data in fully vetted, DPA-compliant vendors. We do store all conversation and personal data for up to 6 years unless your account is deleted. In this case, we dispose of all data in accordance with our Terms of Service and Privacy Policy, but we will not hold it for longer than 60 days.

We are aware that if you are working with EU customers, you need to be able to provide them with the ability to access, update, retrieve and remove personal data. We got you! We’ve been set up as self-service from the start and have always given you access to your data and your customer’s data. Our customer support team is here for you to answer any questions you might have about working with the API.

California Residents

The California Consumer Privacy Act (CCPA) requires us to disclose the categories of Personal Information we collect and how we use it, the categories of sources from whom we collect Personal Information, and the third parties with whom we share it, which we have explained above.

We are also required to communicate information about the rights California residents have under California law. You may exercise the following rights:

  • Right to Know and Access: You may submit a verifiable request for information regarding the: (1) categories of Personal Information we collect, use, or share; (2) purposes for which categories of Personal Information are collected or used by us; (3) categories of sources from which we collect Personal Information; and (4) specific pieces of Personal Information we have collected about you.
  • Right to Equal Service: We will not discriminate against you if you exercise your privacy rights.
  • Right to Delete: You may submit a verifiable request to close your account and we will delete the Personal Information about you that we have collected.
  • Right to Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

We do not sell the Personal Information of our users.

For more information about these rights, please contact us.

California Online Privacy Protection Act (CalOPPA)

CalOPPA requires us to disclose the categories of Personal Information we collect and how we use it, the categories of sources from whom we collect Personal Information, and the third parties with whom we share it, which we have explained above.

CalOPPA users have the following rights:

  • Right to Know and Access: You may submit a verifiable request for information regarding the: (1) categories of Personal Information we collect, use, or share; (2) purposes for which categories of Personal Information are collected or used by us; (3) categories of sources from which we collect Personal Information; and (4) specific pieces of Personal Information we have collected about you.
  • Right to Equal Service: We will not discriminate against you if you exercise your privacy rights.
  • Right to Delete: You may submit a verifiable request to close your account and we will delete the Personal Information about you that we have collected.
  • Right to request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

We do not sell the Personal Information of our users.

For more information about these rights, please contact us.

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